Cisdem Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Cisdem products (the "Apps") on Android/iOS devices. By using the Apps, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We may collect non-personal information about your device and usage of the Apps, including:
Device Information
Model, Android/iOS version, Unique device identifiers, Ram info and usage, Storage info and usage, Memory usage, Screen resolution,etc.
App Usage Data & Log data
Application version, diagnostic, your activity with the app, system activity, error reports(crash dumps), IP address, access times, pages viewed, etc.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the Apps
Improve, personalize, and expand the Apps
Understand and analyze how you use the Apps
Develop new features, and functionality
Provide services, to provide you with updates and other information relating to the Apps
3. Information We May Share
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with third parties in the following situations:
Service Providers: we may share your information with third-party service providers who perform services on our behalf, such as hosting services, customer service, and payment processing.
Legal Requirements: we may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: if we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We recommend that you exercise caution when disclosing any information through the Services.
5. What Are Your Rights?
Depending on your location, you may have the following rights regarding your personal data:
Right to Access: you can request a copy of the personal data we hold about you.
Right to Rectification: you can request correction of any inaccurate or incomplete personal data.
Right to Erasure: you can request deletion of your personal data under certain circumstances.
Right to Restrict Processing: you can request us to restrict the processing of your personal data in certain situations.
Right to Data Portability: you can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: you can object to the processing of your personal data in certain cases.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@cisdem.com
