9 Easy Ways to Fix GoPro Not Showing Up on Mac (HERO Versions Incl.)

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Connie Yu
October 07, 2023 Preview 12.2K Preview 0
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“I connect the GoPro Hero 8 with USB-C cable to my Macbook Pro, but it stopped showing any media files. Any suggestions and solutions to this?”
“My Hero 9 Black camera is not being recognized by my new M1 MacBook Pro. What's the fix?”
“The GoPro Hero 10 is not picked up when directly connected to a MacBook Pro using USB-C to USB-C cable. How can I connect without using an SD reader?”

Questions like above arise frequently in GoPro community. In case your GoPro does not show up on Mac, it’s difficult to upload photos and videos inside it onto computer, so there will be little chance to share those stunning and unforgettable moments with your relatives and friends. To address this issue, let's see 9 practical solutions to fix GoPro not showing up on Mac in this post.

How to Recover Photos & Videos from GoPro not Showing up on Mac?

Because of uncertain factors during fixing process, media files in your GoPro are likely to be lost unexpectedly. Hence, before repairing your undetected camera, it’s quite necessary to extract your photos and videos from GoPro for data protection. A third-party data recovery software can always come in great handy. Here we will take Cisdem Data Recovery for example.

With professional R&D group and responsible post-sale service, Cisdem Data Recovery has gained much popularity all around the world. It has a function called “SD Card Recovery”, which is specifically designed to recover and back up data from camera SD card. Nearly all types of camera are covered, including GoPro HERO+, HERO Session + HERO 4 Session, HERO 5, 6, 7, 9, 10, HERO 8 Black and all HERO versions.

Other useful features of Cisdem Data Recovery:

  • Recover files from corrupted, damaged or formatted SD card on GoPro camera
  • Support the recovery of GoPro data lost due to various reasons: accidental deletion, formatting, improper human operation, virus attack, etc.
  • Restore 200+ types of file (photos, videos, audios, documents, archives, emails, etc.)
  • Repair damaged or unplayable videos (MP4, MOV, M4V, AVI, etc.)
  • High recovery rate
  • Retrieve data from both internal drive and external SD card, performing equally well
  • Preview photos and videos before recovery
  • Traceable scan records to resume scanning at anytime
  • Recovered GoPro files saved to local drive or cloud
  • Compatible with macOS Sonoma, Ventura system (or earlier) 

Just download this feature-packed program free of charge and see below for the guide on how to recover photos and videos from GoPro not showing up on Mac.

Free Download macOS 10.9 or later

  1. Install and launch Cisdem Data Recovery on your Mac.
  2. Take out the SD card from your GoPro and connect it with your Mac. Choose “SD Card Recovery” mode. If your GoPro SD card can be detected normally, it can get scanned by this program. Select the SD card and click “Search for lost files” to start.

sd card recovery 01

  1. After both quick scan and deep scan done, all recoverable items will be displayed based on different file sorts. Preview them and find the photos or pictures you wish to extract by clicking “Pictures” or “Videos” option.sd card recovery 02
  2. Select the wanted photos or pictures and click “Recover” to restore them to a safe location. For corrupted videos that you've recovered but could but play, go to Video Repair to repair the GoPro videos.sd card recovery 03

How do I Get My GoPro to Show Up on My Mac?

After making a reliable backup of GoPro files, it’s time to fix the GoPro not showing up on Mac issue. For your options, as follows are 9 tips on how to solve if GoPro not connecting to Mac.

Solution 1: Restart Mac & GoPro

Sometimes a simple restart can troubleshoot the unaccountable glitch of your machine. It refreshes all the settings and finishes any undone installations on your computer and camera. So reboot your Mac and GoPro respectively, and then reconnect them to check if GoPro can be recognized on Mac. Instead of “Shut Down”, remember to choose “Restart” that ensures a complete shutdown and switch-on of your Mac.restart mac

Solution 2: Check the Connections

Faulty hardwares involved in connection can result in GoPro not showing up on Mac as well. So go to check the USB port and USB cable by connecting them with other devices. Make sure they are working properly. If not, try different USB port and cable to resolve the problem.

Solution 3: Check macOS Updates

MacOS program with too-old version is also one potential factor that causes your GoPro not to be recognized by Mac. Here’s the instruction to update the macOS programs to their latest versions.

  1. Click on Apple menu from the top left corner of your Mac screen > choose “About This Mac”.check macos updates 01
  2. Select “Software Update...” button. MacOS will begin to scan for available updates.check macos updates 02
  3. If there are any software updates listed, click on “Update Now”. If the software updates have been already downloaded, click on “Restart” to do the installation.check macos updates 03

Solution 4: Check GoPro SD Card

Remove the SD card from your GoPro and inspect it for any damage visually. Assuming the SD card comes into contact with any water, dust or any foreign matters, clean them to ensure a normal working condition of it. If the SD card are found to be physically broken, sadly you are supposed to change another one.

Solution 5: Use SD Card Reader

What is noticeable is that there are two approaches to connect a GoPro camera to your computer. For one, use a USB cable. For another, use an micro SD card reader or adapter. Therefore, instead of connecting your GoPro to Mac by USB cable, try to insert the GoPro SD card directly into the computer via an SD card reader. If GoPro still not showing up on Mac, the issue might be with SD card itself.

Solution 6: Reformat GoPro SD Card

Now that the GoPro SD card turns out to be defective, you’d better reformat it for repairing. Bear in mind that reformatting will erase all the photos and videos stored in SD card at once, so again the point is to extract and restore these files from SD card using Cisdem Data Recovery previously. To make your GoPro show up on Mac again by reformatting GoPro SD card, follow up the steps below.

  1. Connect the SD card to your Mac.
  2. Search Disk Utility through Spotlight > click to open it.reformat sd card 01
  3. Select your SD card on the left panel under “External”.reformat sd card 02
  4. Click on “Erase” tab from the top menu bar.reformat sd card 03
  5. Choose the file format. FAT is recommended for SD cards with 32GB or less, while ExFAT for those with 64GB or larger.reformat sd card 04
  6. Then click “Erase” button to start the formatting. Wait for a while and click “Done” to finish.reformat sd card 05

Solution 7: Avoid Changing Folder Names

GoPro folder’s name being changed will interfere with the file structure and order on GoPro. So if you have changed the default name of GoPro folder before, the GoPro files could not be detected by Mac successfully. Just rename it to its original name as in SD card and keep it unchanged. Then go to check whether the GoPro is showing up on Mac or not.

Solution 8: Check Connection Mode on GoPro

At times your GoPro camera is not set to be displayed as a storage device when connected to your Mac, thus leading to Mac not recognizing GoPro. To get access to GoPro data, make sure you have chosen the correct connection mode on your camera. As follows is the detailed tutorial.

  1. Hit “Preference” on your GoPro.check connection mode 01
  2. Choose “Connections” option.check connection mode 02
  3. Tap on “USB Connection”.check connection mode 03
  4. Check whether MTP is chosen.check connection mode 04

Solution 9: Reactivate Hardware Settings

The last method is to reactivate hardware settings on your Mac by resetting the USB port. Here’s how.

  1. Go to Apple menu > choose “Shut Down”.
  2. Specify the keys combination on your keyboard: Shift + Control + Option + Power.
  3. Press and hold them for around 5 seconds > release them simultaneously.
  4. Turn on your Mac again.

Finally you can confirm whether the GoPro is detected by Mac through connecting your camera via USB cable or SD card reader. Also to verify if Quik for desktop recognize it under My Devices.

Why is My GoPro not Showing Up on My Computer?

As an extended part, in the following we are going to explore some major reasons why GoPro won’t show up on Mac. 

  • Settings not configured.
    Possibly you have not enabled your computer to read the GoPro properly. Or your GoPro has not been configured as a storage device so that can’t be recognized by the computer.
  • Hardware failure.
    Any defective element involved will cut off the connection between GoPro and Mac. The camera SD card, SD card reader, or USB port may not operate as usual. The improperly inserted USB cable is also one potential reason.
  • Outdated / damaged drivers.
    Generally some drivers are installed on computer to guarantee the connectivity between your computer and other devices. Outdated or damaged drivers will surely prevent your GoPro from showing up on computer.
  • File system corruption.
    The SD card of your GoPro camera can’t be compatible with a computer with corrupted file system, causing GoPro files to be inaccessible to you.
  • Too-old macOS versions.
    Your Mac in too-old operating system is also a source of the issue “GoPro not showing up on Mac”. Make sure that your macOS version is High Sierra or later.

Conclusion

Looking for answers to fix the problem of GoPro not showing up on Mac? 9 possible ways have been laid in this post. Just go to use whichever fits you best. Before fixing, for fear of GoPro data loss, remember to apply Cisdem Data Recovery to recover and backup files from your unrecognized GoPro camera.

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Connie Yu

Connie Yu has been a columnist in the field of data recovery since 2011. She studied a lot of data loss situations and tested repeatedly to find a feasible solution tailored for each case. And her solutions are always updated to fix problems from the newest systems, devices and apps.

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