Cisdem ContactsMate for Mac FAQs

The trial version can create new contacts, edit the contacts, manage the group, and scan the contacts. It is unable to print/share/export the contact, fix the conflicts and email/call/message/video contacts with shortcut ways.

1. Select the contacts you want to export, right click to select "Export".

2. Select a file format, and then select "Custom Fields" with the Field option, click "Set" button.

3. Select the target field on the pop-up window, and then move it to the right column, continue this step until all the target fields are moved to the right column and then click Save.

1. Highlight the target contacts account, click the Scan button to start scanning.

2. After the scan completes, choose "Edit" solution and click "Fix All", slide on the Merge button on the left lower corner of the following window, click the OK button to merge all the duplicate contacts after reviewing.

1. Please try to press on the trackpad with your two fingers, a right click menu will appear.

2. You can also go to the System Preferences> TrackPad> Point & Click to select another way with the Secondary click.

Please press Option+Return keys for a line feed.

Some information of this contacts may contain invalid characters or mistakes unrecognized by system, for example email address without "@", ". com" or phone number with letters will be considered as containing invalid characters.

Yes. 1. After installing ContactsMate for Mac, it would ask for the permission of accessing the Mac Contacts, click OK to confirm it.

2. After you added a Group in Mac Contacts, you can refresh the ContactsMate for Mac. Collapse and expand the All Contacts, the new group will appear in the list.

Yes. Right click the group title, then click export on right-click menu.

Press and hold down the Command key, and then click each contact that you want to select. Drag-n-drop the selected contacts to the group.

Yes. Go to the Preferences, select Conflicts, click the set button behind Prefix or Suffix, click edit button, type a comma, then enter the prefix or suffix you want to add.

Following formats are supported: CSV, Docx, Excel, Numbers, Pages, TXT, vCard and Html.

Once you clicked OK to save the edit, the contact will be updated in Mac Contacts.

Yes, just run the program, click Add account, then you can select to add the account of Gmail/iClould/Yahoo! etc. After that you can manage the contacts of all the added accounts with ContactsMate.

Yes. You can search the name (include prefix and suffix), phone number, email address and note via search box.

Cisdem ContactsMate uses the inner Internet account module of Apple. For macOS 10.14 and later, Apple company removes Integration with Third-Party Internet Accounts like Facebook and Twitter, so if you are running macOS 10.14 or later, you cannot add account of Facebook or Twitter.

1. Please just ignore that error message and then refresh your Outlook to see if the contacts are imported into Outlook.

2. If the contacts were failed to be imported into ContactsMate, we suggest you can try another method to add the outlook account in ContactsMate and then directly move the contacts into Outlook account and wait some time for the contacts to be automatically synced to Outlook.

1. You can select vCard format to export the contacts, directly drag the vCard file into Outlook, or right click that vCard file, select Open with Outlook, then all the contacts will be imported into Outlook.

2. You can select CSV (Outlook) to export the contacts, and then upload this CSV file into Outlook.