All The Files in C Drive Disappeared on Windows 11/10? Why and How to Recover?

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Zoey Wen
October 22, 2024 Preview 54 Preview 0
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Back in February 2020 with a Windows 10 update, there were a lot of users reporting that all of their files disappeared suddenly. If you are experiencing this, it can be caused by a bug in your system or for other reasons. Here in this article, we will surely examine what exactly is leading this, but we are going to focus on the solutions to fix this issue and how to recover the missing files from your Window C drive.

 

Why Did All My Files Suddenly Disappear from C Drive on Windows 11,10, 8, 7?

Your Windows PC is a safe place to store and process a lot of data, especially the C Drive, which is the main hard disk for all the Windows computers. It is the home of the operating system, system files, installed applications and any files you’ve specified its location to. 

Though not common, there are still a lot reported cases about “all files suddenly disappear from C drive on Windows”. And it can be caused by anyone of the following reasons:

1. Windows OS bugs

You may have found some threads in Microsoft community about this issue regarding Windows 10 update in 2020. Yes, it happened and may happen again whenever there is a bug, because many users claim that it happens right after a Windows update. 

2. Incomplete or failed Windows update (power outage, computer crash)

An incomplete or unsuccessful Windows update can also cause this. It can be caused by power outage, computer crash, insufficient storage, multiple updates is queued, corrupt update files and so on.

3. Disk or file system corruption

When the C drive or file system gets corrupted, the structure becomes damaged and unreadable as well, then Windows won’t be able to locate the files correctly, which will lead to data inaccessibility or data loss.

4. Hardware or driver issues

We’ve also found some complaints online on how damaged logic board or keyboard driver cause missing files on C drive. Additionally, if there is a conflict running between hardware or drivers, this issue will also arise, it will randomly delete or wipe all files on the drive.

5. Accidentally factory reset Windows and remove everything

There are 2 options to reset a Windows PC, but you just choose “Remove everything” instead of “Keep my files” by mistake.

6. Log into another user account

You and your family members may share the same Windows PC via different user account, you might log into another user account and mistakenly think all your files are gone.

7. Virus attack

Though data loss is often caused by human errors or system corruption, virus attack sometime brings serious trouble like missing files on C drive too.

 

Where Did All The Disappeared Files Go?

According to the reason that lead to disappeared files on Windows C drive, the lost files may go to different places, but in general, they will go with to Recycle bin or become invisible on your Mac.

In case that the files deleted by mistake, they will go to Recycle bin on your PC. In the case that files are lost due to factory reset, system corruption or update failure, we just lose the directories that navigate us to the files, and they are still somewhere on the drive, until there is new data overwriting them. So, whenever we lost any important file on our drive, calm down and recover the data as soon as possible before it is overwritten.

 

How to Find or Recover The Missing Files on C Drive?

To avoid permanent data loss on your C drive, there are some quick ways to find and recover them. And you are recommended to check these solutions first before anything is done to your PC, especially when you are not sure what is causing the issue, because an improper fix may adversely cause further data loss.

#1 Check Recycle Bin

The quickest option, and our first recommendation, is to check the Recycle in your Windows. 

  1. Open Recycle bin.
  2. Find and select the deleted C drive files, right click Restore.check recycle bin

 

#2 Show Hidden Files on Windows

If the missing files are caused by virus, they might be just hidden on your Windows drive, you should unhide them all and check if they are still there on the C drive.

  1. Go to This PC, select C drive.show hidden files 01
  2. Go to View, check Hidden items.show hidden files 02
  3. Then check back C drive to see if the files are back.

 

#3 Check User Folder

In fact, you can switch to another user account if there are files missing from your user account, just select Start, select another user account you want to switch to and sign in with credentials. Also, you can check the user folders on your PC to find those files disappeared from your PC.

  1. Press Windows key and E to open File Explorer on your PC.
  2. Select Local Disk C.
  3. Enter %USERPROFILE% and press Enter key.check user folder
  4. Now search and find the missing files on your C drive.

 

#4 Recover C Drive with Cisdem Data Recovery

None of above 3 methods finds the files back for you? You will be relieved with Cisdem Data Recovery. This app allows you to find and recover files from just anywhere via a Windows: C drive, other local drive, SD card, USB, Linux, Nas and other external storage device.

Its key features include restoring temporarily and permanently deleted files, recovering unsaved documents, repairing damaged videos or photos, saving data from a crashed PC. It supports more than 1000 file types like videos, photos, documents, emails, archives, bookmarks. If you are dealing with scanning and recovering on a large capacity drive, the filter feature is on hand to quickly locate a lost file for efficient recovery. And the process to recover your C drive files on Windows PC is quite straightforward:

  1. Download and install Cisdem Data Recovery for Windows on your PC.
    Free Download Windows 11/10/8/7
  2. Select Local Disk C and click Search for Lost Data.recover c drive cisdem 01
  3. Go to Path, Cisdem will list all the C drive files in different folders from left panel, including all user folders.recover c drive cisdem 02
  4. Select the files and click Recover to get the disappeared files on C drive back.recover c drive cisdem 03

Notes: 

If you have saved some personal files like documents or pictures on the C drive and enabled File History or OneDrive backup, you can also run File History or log into your OneDrive account, search and re-download those missing files to your Windows. But they won’t back up the system files.

 

How to Fix "All The Files in My C Drive Disappeared" Issue?

It is indeed frustrating to run into the trouble of “all the files on Windows C drive disappeared”, now that you know what might be causing the problem and how to recover the data, let’s see how to resolve this issue with different methods.

#1. Check Disk Health and Repair 

First of all, we should check the health of the C drive, any problem with the C drive itself might be the reason causing disappeared files on C drive. We can check drive health and let Windows auto fix the file system errors with the CHKDSK command.

  1. Enter Command Prompt in the Windows search box, then run it.
  2. Enter chkdsk /f /r c: and press Enter.chkdsk
  3. Wait the scanning and auto repairing process to finish, then quit Command Prompt.
  4. Restart your PC to check if the issue has been resolved or not.

 

#2. Log out and back in

Signing out and back into your Windows is another way to fix the issue. By logging off, the files and apps you are currently running will be closed without restarting your PC, this will help if the issue is caused by app conflicts, freezing system, memory leak, etc. In addition, you may be logged into a temporary account created by the system during an update, and need to sign back to the correct account.

  1. Click on the user profile icon, then choose Sign out.sign out windows
  2. Then sign in with your account again to see if files on your C drive is back.

 

#3. Create A New Profile

Files in your user profile may get corrupted and lead to damaged structure in the file system, so Windows cannot locate your files correctly. In this case, you are recommended to create a new admin profile, then copy and paste all the files in that user folder to this new folder.

  1. Open Windows Settings app, go to Accounts.create new profile 01
  2. Choose Other users (or Family & other people) > Add someone else to this PC.create new profile 02
  3. Enter the information for the newly created account. Click Next to continue.
  4. Enter a new admin user name and click Next.
  5. Then Change account type to Administrator for this new admin account.create new profile 03
  6. Go to This PC > Local Disk > Users in File Explorer.create new profile 04
  7. Copy the files from your old user folder to this new user folder.create new profile 05

 

#4. Uninstall Updates

If this issue happens right after a Windows update, and you are in a pinch to access those files on your C drive, then you should uninstall the update.

On Windows 10

  1. Select the Start > Settings.windows settings
  2. Choose Update & Security  > Windows Update  > View update history > Uninstall updates.uninstall update 01
  3. Select the update you want to remove, then click Uninstall.uninstall update 02

On Windows 11

  1. Select Start  > Settings.
  2. Choose Windows Update  > Update history  > Uninstall updates .
  3. Select the update you want to remove, then click Uninstall.

 

#5. Fix with A System Restore

The last method to fix disappeared missing files on C drive is to use System Restore. It is the built in tool on Windows to repair your system by reversing it to a previous functional version. It will take a snapshot of the system files and Windows registry, then save it as a restore point. So whenever your Windows installation or update fails and cause problems like missing files on C drive, you can revert your Windows via System Restore.

  1. Press Win key, enter Control Panel and choose the Recovery tool. recover with system restore 01
  2. Open System Restore and click Next.recover with system restore 02
  3. Select a restore point and click Next.recover with system restore 03
  4. Click Finish, then restart your PC and check if the issue has been resolved. recover with system restore 04

 

Final Words

Hopefully you have successfully resolved the issue of “all files on C drive disappeared”. In case you are still facing the issue, you should visit a local Microsoft service center or a computer repair store. But whenever you run into such an issue, keep calm, as long as you take actions in time, the system will be back to normal, so do the files on your C drive.

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Zoey Wen

Zoey shows a great interest in what she does. Although not long with Cisdem, she has possessed a professional understanding of data recovery.

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