Apple Mail files are typically stored in ~/Library/Mail/ folder on Mac. Many Mac users have experienced or are experiencing the Mac Mail folders disappeared issue. The issue may be due to an accidental deletion of the Mail folder, an upgrade from macOS Sonoma to the latest macOS 15 Sequoia, from Ventura to Sonoma, from Monterey to macOS Ventura,or among other situations. This article will show you 8 different ways to restore Mac mail and make folders show up again.
In some cases, you need to restore the missing Apple Mail folders from Time Machine backup (if available) or with the help of data recovery software for Mac. In other cases, the Mac Mail mailboxes, folders or subfolders only disappear from the sidebar in the application, so different methods will be needed. All the methods provided in this article are applicable to macOS Sequoia, Sonoma, Ventura, Monterey, Big Sur, and other older versions.
I lost all of my Mail files but I didn't backup system by Time Machine, and also didn’t do any other backups, how can I restore my Mail files?” ― Asked by a Mac user
Not all Mac users back up their Macs with Time Machine. Also, sometimes, restoring Mac Mail files from Time Machine just doesn’t work. Is there a universal way to restore the disappeared Apple Mail folders?
Cisdem Data Recovery for Mac is an easy-to-use and powerful app to recover lost, deleted or formatted photos, videos, documents and other types of files on Mac, including Mac Mailbox emlx files. It can also recover data from external hard drive, SD card, USB flash drive, digital cameras, iPods, etc. If some important data, say Mac Mail mailboxes, have disappeared, don’t panic. This app will be able to recover them efficiently. A free trial is available for all Mac users.
Compared with restoring Mac Mail folder from Time Machine, it’s a lot easier to restore deleted or lost Mail using Cisdem Data Recovery. Below are the steps.
It is the simplest way to restore Mac Mail folders and files. There is nothing complicated. All the Mail files can be recovered without loss.
In case you discover that some of your Apple Mail folders have disappeared from the On My Mac folder, Flagged mailboxes, Smart mailboxes, Junk mailboxes, Sent folder, Drafts folder Trash folder or others, there’s possibly one quick trick.
Mac Mail has a button called Show/Hide, which is invisible by default. It only shows up when users put the cursor on top of it. So try to locate and switch the Show/Hide button, your missing Apple Mail folders might reappear magically.
Library on Mac is a specific folder where all cache files, preference files, settings files, support files and other data associated with Mac apps are stored. Without doubt, searching in Library folder can be a feasible option if any Apple Mail folders disappeared on your Mac.
Here’s another scenario. When opening Mail, you find that all the folders previously associated with your iCloud or Gmail account are not showing. When you select “Get Account Info”, they are all listed. They just don’t display in the Mailbox. If it’s your case, you can go to "Preferences" and change the settings. By doing so, you will restore the Mail folders successfully.
This guide will show you how to find or recover Documents folder missing on Mac. Get back lost, disappeared or deleted Documents folder and files in an easy, safe and effective manner.
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The missing or disappeared Mac Mail Mailboxes or folders may be just caused by sync problems, all the mails are kept update to date in the original mail account but not synchronized in Mail app.
If not working for you, keep reading and try the following methods.
On the Apple discussions forum, there are a number of threads about Mac Mail mailboxes disappearing. With situation like this, you can try re-indexing the mailboxes to do email recovery on Mac by following the instructions below.
Hopefully this method can work. But please note that the re-indexing will not work if the Mail folders files don’t exist on your computer anymore. It means that your Mail folder is lost and you need to use a professional tool to restore it.
Sometimes when our social media or Mail account runs into errors, we will log out and re-login to fix the problem, and most of the time, it solves the problem magically. To fix “Apple Mail Folders Disappeared”, we can also use this workaround, delete the account first, then re-add and re-load mails in Apple Mail app.
Many Mac users back up their Macs with Time Machine. If you are one of them and you have lost Mail messages recently, you can restore Mail from Time Machine. An article on macissues.com provides three options to manually restore disappeared Mail folder from Time Machine.
Connie Yu has been a columnist in the field of data recovery since 2011. She studied a lot of data loss situations and tested repeatedly to find a feasible solution tailored for each case. And her solutions are always updated to fix problems from the newest systems, devices and apps.
Sophia
I have a situation where only one folder (with its subfolders) disappeared. It does not show up when I try to move message to it. That is how I found out it disappeared. It is there in my time machine backup from 2 weeks ago. I moved messages into the one on my mac just a day ago. Any ideas?
Jame Dunkt
Method 2. Locate Show/Hide Button to Fix Apple Mail Folders Missing. That's the one that worked for me! Simple when you know how! Thank you very much.
Dee
I'm operating Sonoma 14.0 I didn't lose my emails just can't see the folders. I clicked on "View" in the menu bar and selected "Hide Side Bar" and it collasped, then I clicked "show side bar" and all my folders appeared!
David
Method 3. Thank you!!! I kept receiving an error when trying to start Mail. I had done a restore from a Time Machine back up. I made a copy of the folder per the instructions to my desktop and after I launched Mail it opened and all my emails were there. Mac OS Sonoma 14.1.2 - Mac Studio M1 Max.
Carole Raby
Hi, with Method 3, what do I do after step 3 "copy V(number)". Where and how do I "paste it" or "drag it" back into the mail application ? Thanks.
Annabelle
Thanx! Just found my mail folders back with method #2 in Mail in Ventura. Very grateful
Dave Doolittle
Agree with Method #5. Rather than go through hoops, trying one thing or another, most Mail problems are fixed by simply deleting the Mail account in question and re-installing that account in Internet Accounts. Honestly, do this first, before trying a bunch of other frustrating, involved things.
Hutton Easley
Dear Rosa, Thanks for your help with getting a mailbox that mysteriously disappeared back into the regular folder where it belonged.Toggling the "enable this account" off and then back on did the trick.
Nick
Great,, disable/enable worked !!!!!
Lisa
So bad to lose several important business mail folders after my Mac upgraded to Ventura. Thanks Rosa for this article.
ROSWITHA LEITCH
I have tried this many times, and, yes, it works! However, when re-installing, all the old emails (hundreds of them) keep reappearing. It takes hours to delete them, one at a time, before one gets to the current mail. How do I fix that?
robert white
Clear, easy to follow instructions, Rosa is fantastic.
Brigitte
This is about the only article I can find about this and it's really well explained. Thank you! The only problem is, when I use "Method 6", the files show up in the Mailbox under "On My Mac" but then when I go to move them into a new Mailbox they disappear. Does anyone else have that problem?
uniontom
I was lucky the 1st explanation was the correct one for me.
Molly
I must thank you for the efforts you've put in writing this blog. I'm hoping to view the same high-grade content from you in the future as well.
Mallory
I was very pleased to discover this website. I want to to thank you for ones time for this fantastic read!! I definitely really liked every little
fabrice
Yup, for me too. Nice; simple and quick! Thank you!!
Jinnie Baizley
Thank heavens for your site - the first action - preferences unchecking and checking the little box worked for me - thank you
Kevin
I love you! Seriously. I have been dying here since 7 am (It's almost one in the afternoon now) All my mailboxes saved disappeared when I launched Mail this morning. My airline and hotel reservation for my SEMA trip to Vegas. Everything gone. And it's all back!! Yeah!!!
Brett
Hi Kevin, what was the code for recovering your mailboxes or what did you restore? I am panicking for the same reason! Please help.
Anonymous
Excellent article. A big thank you
Sade
Hey, your article is excellent. And i tried cisdem data recovery, the scanning process was smooth, but the trial version didn't allow me to restore, and i consider to buy one. Thank you.